The ‘Mystery Customer’ Phenomenon in AI Supply Chains and Investor Speculation Risk
The concept of the ‘mystery customer’ has gained traction in various industries, particularly as it relates to artificial intelligence (AI) supply chains. This phenomenon involves the strategic use of anonymous individuals or entities to evaluate the effectiveness and quality of services or products from a consumer's perspective. With the rapid evolution of AI and its integration into business processes, understanding this concept is crucial for maintaining competitive advantage.
